Reliance on cars today has gone up considerably and Marks and Spencer’s knows the value of this. Hence
Marks and Spencer Car Insurance takes care of all the needs of the policyholder in case of theft or punctured tyre or accident. So given below is a brief about the benefits and other covers available with Marks and Spencer’s.
BenefitsThe benefits offered by M&S are as follows:
- Hire Car available for 14 days in the event of accident fire or theft
- Courtesy car after the accident or fire subject to availability
- Breakdown cover for customers in UK and Europe
- Keycare cover for lost or stolen keys
- Easy claims service over telephone
- Simple procedure for applying
- Unlimited travel for a maximum of 90 days with Green card
- Can apply for insurance online
- Payments can be made by credit or debit card or by direct debit
- Insurance quotes are available instantly over phone.
More about UK and European Breakdown Cover
This cover is available if the policyholder takes his car on travel to United Kingdom or any other European country. There are many benefits offered by the cover, which provides security and safety for traveling by car. The benefits are detailed below:
- Expenses towards onward travel paid if car cannot be repaired
- Expenses of overnight accommodation will be paid in case of accident or breakdown
- Vehicle transported to garage or home for repairs
- Return of vehicle after repairs.
Key Care Cover
Key care is a cover provided on loss of car keys. This is a special feature available with
Marks and Spencer. They have an association in which the policyholders who take the cover will automatically become members. The benefits of this cover are given below:
- Benefit of being a key care member
- Cover available till your keys are attached to the key fob
- 90% of the lost keys are recovered by key care
- Separate helpline available for assistance
- Locksmith’s assistance and car hire also available with this cover
- £50 will be paid towards call charges if keys are locked in vehicle or property.
Complaints M&S has a separate department to handle complaints. Service and Quality Assessment Manager handle the complaints. Unsolved complaints can be referred to Financial Ombudsman Service.
Compensation
Marks and Spencer are members of the Financial Services Compensation Scheme (FSCS). Cases where M&S is unable to meet the obligations can avail compensation through FSCS. The compensation is paid for 100% of the first £2,000 and for 90% of the remaining claim. There is no maximum limit for the claims.
With breakdown cover, key care and compensation schemes available that will not opt for the safety of
Marks and Spencer Car insurance to secure peace of mind.
100% 
95% 
