Association of British Insurers
The ABI (Association of British Insurers) is a representation of the collective interests of the insurers in UK. The ABI speaks out on issues of common interest; helps to inform and participate in debates on public policy issues. The
association also acts as a campaigner for high standards of customer service in the industry. The ABI has over 400 companies in membership. Between them, the companies provide more than 94% of domestic
Car Insurance in the UK.
Driver and Vehicle Licensing Agency
The Driver and Vehicle Licensing Agency (DVLA), work under the supervision of Department for Transport, and are accountable to the Ministers and Secretary of State, through them, to the Parliament. The major responsibility of the agency is to facilitate road safety and enforce driving laws by maintaining record of drivers and vehicles. The agency also collects excise duty on vehicles.
Motor Insurance Bureau
Motor Insurers' Bureau (MIB) was established in 1946 for the purpose of entering into Agreements with the Government to reimburse the victims of neglectful, uninsured and untraced motorists. As per the Road Traffic Act 1988, it is obligatory for insurance providers, underwriting compulsory
Motor Insurance, to be a member of MIB and to contribute to its funding.
Thatcham
The Motor Insurance Repair Research Centre popularly known as Thatcham was incorporated in 1969 by British Insurers. The Centre works independently under a Board of Directors drawn from member insurers who fund their work.
A not-for-profit organisation, the aim of Thatcham is to carry out research to contain or reduce the cost of
Car Insurance claims, at the same time maintaining safety and quality standards.
The Financial Ombudsman Service
The Financial Ombudsman Service provides independent service for resolving disputes between customers and financial firms.
100% 
95% 
